What information can I change for my account?
You can change your Bank Account,Login Password and add/change/remove your Taobao ID from My Account.
However if you wish to change other information, please contact us at firstname.lastname@example.org.
What if I forget my password?
You may click 'Forget Password' in Login page to retrieve the reset password link that is sent to your email. Please also check your spam/junk folder in case our email ends up there.